Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series) by Patrick M. Lencioni

Author:Patrick M. Lencioni [Lencioni, Patrick M.]
Language: eng
Format: mobi
ISBN: 9780470597590
Publisher: John Wiley and Sons
Published: 2009-12-30T00:00:00+00:00

Somehow I was able to laugh politely at the comment and thank my old client for his time. But inside I was experiencing that sensation I had when I realized that my zipper was down for the first half of the prom, and that Christine Owens must have noticed. I wanted to go back in time and erase the past two hours and start over. And for that matter, go back twenty years and zip up my tuxedo pants.

The word that triggered all of this adolescent angst was “profitization.” In fact, I don’t think it’s a word at all, but something we made up with the folks at Good Shepherd. In any case, it had to do with transforming the hospital from a non-profit to a for-profit, and I had completely forgotten about that part of my work there.

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